Privacy Policy

Privacy Policy

Introduction

At https://aurora-biofeedback-therapy.denvermentalhealthcare.com, we prioritize the protection of your privacy and data. This comprehensive Privacy Policy details our practices regarding the collection, handling, and management of personal information in accordance with various international privacy laws, ensuring your rights and security are upheld.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and associated products. It is essential to understand that this policy does not extend to external platforms or third-party services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides your interactions when:

  1. You utilize our applications and services as an authorized user, gaining access to personalized features.
  2. You visit our websites, which are subject to this Privacy Statement.
  3. You engage with our communications, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We gather diverse types of personal information, categorized as follows:

  1. Account Information: Details required for creating and managing your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Any financial records or data associated with your use of our services, ensuring compliance with relevant regulations.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile carrier information.
  6. Location Data: Geographic coordinates and location-based services data, used to provide personalized content and services.
  7. Feedback: User-generated reviews, ratings, surveys, or comments, which help us improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with our social media accounts.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input, interaction with our systems, and automated technologies employed for website functionality and analytics. Additionally, we may receive personal information from third parties, adhering to their privacy policies.

Cookies

Our website uses cookies, a common practice in online services, to enhance your experience and provide valuable insights. Cookies are categorized as:

  1. Strictly Necessary: These ensure core functionalities of our site, such as secure login and navigation.
  2. Preference: Cookies that remember your preferences and settings for a personalized experience.
  3. Analytics: Used to collect aggregated data for performance measurement and improvement.

Users have the option to manage and control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data in compliance with legal requirements and the purpose it was collected. Once these purposes are achieved or when data is no longer needed, we securely delete or anonymize the information to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguard your personal data. We employ encryption for secure communication and engage reputable third-party processing partners who adhere to strict data protection standards. Regular security assessments and updates ensure our systems remain protected against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and products are not intentionally targeted at minors, and we do not knowingly collect personal information from them. Parents or guardians should supervise their children’s online activities and educate them about safe data practices.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you and its disclosure.
  • Rectification: Correcting any inaccurate or incomplete personal data we possess.
  • Erasure (Right to be Forgotten): Requesting the deletion of your data, subject to certain exceptions.
  • Restriction: Limiting the use or processing of your data under specific circumstances.
  • Portability: Receiving your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be promptly posted on our website, ensuring transparency and user awareness.

Contact Information

For privacy-related matters, general inquiries, unsubscribe requests, or feedback, please reach out to our team:

Email: [email protected]
Address: [Provide postal address]